Voltmi Warranty Guidelines
The Voltmi warranty is confined to the first purchaser of the Voltmi products only and is non-transferable. The warranty services are limited to repair or replacement of the product & are at the sole discretion of the local distributor or official agent of Voltmi in your state or country. Proof of purchase is required to be presented for availing warranty services. You can register a warranty service request with our customer care number 1800 266 1786 (Toll free) & for India only.
Our customer service team will contact you and attempt to troubleshoot the issue. If the problem is not resolved over call or email, we will arrange to pick up the device from your address, for repair or replacement. In case of the non-availability of a reverse-pickup facility at your location, Voltmi will request you to self-ship the product to our warehouse and share the tracking details with the Voltmi customer service team.
Voltmi will not be responsible for any loss or damage during transit if you self-ship your product to us. Voltmi warranty coverage shall be limited only to provide repairs & rectification of the fault reported. In case a replacement is provided, it will be done with an equivalent condition device only, with or without packaging & accessories.
Voltmi shall not cover any consequential or resulting liability, damage or loss to property or life, injuries, and loss of any personal data arising directly or indirectly from any defects in Voltmi products. Voltmi shall not cover any liability or claim pertaining to any rashes or skin allergy due to Voltmi products’ usage, nor will it be able to provide any repairs or replacement for such issues. While Voltmi will make every effort to repair at the earliest, we would like to make it expressly clear that we are under no obligation to do so in a specified period.
Voltmi Warranty is not applicable in any of the following cases: The product is not operated according to the instruction manual’s instructions. In case of any damage to the product, customer abuse, repair by unauthorized persons, misuse detected, work attacked or damaged by house pests, pets, rodents, accidental or incidental damage, spillage of any liquid on the device, device subjected to extreme temperatures, atmospheric conditions, waterlogging in the product, non-specified charger usage, any breaking or cutting of wires, improper or reckless use, defects developed by due to causes beyond control like lightening, abnormal voltage or acts of God.
This warranty will automatically terminate on the expiry of the warranty period of 12 Months (as determined by proof of purchase), even if the product is not in use during the warranty period. Deterioration or peeling of the color of the product due to normal wear & tear or usage. Issues pertaining to look & feel of the product, dim display under sunlight, low sound quality due to accumulation of dust or dirt.
For warranty clarifications, you may please call our customer care on Customer care no. 1800 266 1786
Please Note :
As per our company policy, we can only replace or repair any product under the brand name of Voltmi, provided, it's purchased from our authorized dealers and partners, Invoice copy is available as proof of purchase, the problem is not related to any physical damage to the product and the product is within the warranty period. Also, the replacement is purely at the discretion of the customer service manager. Any replacement claims and warranty queries beyond the provisions mentioned above will not be entertained and acknowledged by our parent companies as well as any authorized resellers, distributors and dealers.